Student Services Specialist — Polk County Campus

Motlow; Athens (TN); On-site; USD 35,000 - 44,000; Full time

Job summary

The Tennessee College of Applied Technology - Athens is seeking a full-time Student Service Support Associate to assist the Polk County Campus with receptionist duties and holistic student services support. The role involves data entry, campus tours, and coordinating new student Passport Days and Orientations.

This position supports the Polk County Campus students, reports to the Vice President, and requires maintaining accurate student records while fostering a positive learning environment.

Qualifications

• High school diploma or equivalent and a technical/degree diploma.
• Two years of relevant office experience.
• A comparable combination of education and directly related experience may be considered.

Responsibilities

• Deliver exceptional customer service while performing reception duties for the Polk County Campus student services office.
• Provide general information about TCAT Athens programs, registration process, enrollment status, and financial aid.
• Enter student data into the online information management system and maintain the student filing system.
• Coordinate and lead new student Passport Days and Orientations, ensuring forms are completed and staff are in attendance.
• Maintain Polk County campus social media presence and assist with campus communications.

Skills

Communication skills

Customer service

Attention to detail

Problem solving

Independent worker

Listening skills

Professionalism

Time management

Education

High school diploma or equivalent

Technical/degree diploma

Associate degree (preferred)

Tools

MS Office

Job description

The Tennessee College of Applied Technology - Athens is seeking a full-time Student Service Support Associate to assist the Polk County Campus with receptionist duties and holistic student services support. The role involves data entry, campus tours, and coordinating new student Passport Days and Orientations.

This position supports the Polk County Campus students, reports to the Vice President, and requires maintaining accurate student records while fostering a positive learning environment.