Administrative Services Coordinator I

Socket.dev; Cookeville (TN); On-site; USD 42,000 - 50,000; Full time

Job summary

Tennessee Tech is seeking a staff member to manage the day-to-day operations of the University Housing and Residential Life front offices. The role includes supervising 1-2 student workers, handling department phone and email inquiries, greeting visitors and tour groups, and supporting website tasks.

Responsibilities also include maintaining budget records, scheduling staff appointments, and managing office supplies, contributing to efficient office function and positive student and faculty

Qualifications

• High school diploma or equivalent.
• Two years of related general office experience.
• Customer service experience with a positive attitude.
• Ability to communicate effectively with faculty, staff, students, parents, and the general public.
• Basic computer knowledge and experience with Word, Excel, and Outlook.
• Ability to work with a diverse population and multitask.

Responsibilities

• Manage day-to-day operations of University Housing and Residential Life front offices.
• Supervise 1-2 student workers and answer department phone and email messages.
• Refer questions to appropriate offices and greet visitors and tour groups.
• Assist with website support and budgeting tasks.
• Assist with scheduling appointments for staff calendars and track supplies.

Skills

Supervisory experience

Office administration

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Word

Excel

Outlook

Job description

Description of Job Duty:

Responsible for managing the day-to-day operations of the University Housing and Residential Life front offices, which includes supervising 1-2 student workers, answer department phone and email messages and referring questions to the appropriate offices, greet front office visitors, tour groups and assist with website support. Assist with maintaining budget records and balances. Assist with scheduling appointments for staff calendars. Office supply management: track inventory, order supplies and keep supply areas organized.

Tennessee Tech is an Equal Opportunity/Affirmative Action employer.

Responsibilities

Essential Functions:

Responsible for managing the day-to-day operations of the University Housing and Residential Life front offices, which includes supervising 1-2 student workers, answer department phone and email messages and referring questions to the appropriate offices, greet front office visitors, tour groups and assist with website support. Assist with maintaining budget records and balances. Assist with scheduling appointments for staff calendars. Office supply management: track inventory, order supplies and keep supply areas organized.

Physical Demands:

Typical hours are 8:00 am - 4:30 pm with an hour for lunch.

Work Hours:

General knowledge of Banner and Star-Rez programs. Supervisory Experience.

Salary:

Level S2, Grade 4.

Benefits:

Tennessee Tech offers a competitive benefits package. Benefits include the initial accumulation of one vacation day per month, one sick leave day per month, and thirteen (13) University holidays. Other benefits include medical and life insurance (shared cost with the university), retirement, optional 401k, and educational benefits.

Qualifications

Minimum Qualifications:

Responsible for managing the day-to-day operations of the University Housing and Residential Life front offices, which includes supervising 1-2 student workers, answer department phone and email messages and referring questions to the appropriate offices, greet front office visitors, tour groups and assist with website support. Assist with maintaining budget records and balances. Assist with scheduling appointments for staff calendars. Office supply management: track inventory, order supplies and keep supply areas organized.

Preferred Qualifications:

High school diploma or equivalent. Two years of related general office experience. Customer service experience with a positive attitude. Ability to establish and maintain effective working relationships. Ability to communicate effectively with faculty, staff, students, parents, and the general public. Basic computer knowledge and experience with various office software such as Word, Excel, and Outlook. Ability to work with a diverse population; handling a variety of questions and concerns. Must possess good organizational skills and have the ability to multitask.