Campus Parking & Transit Operations Coordinator

University of Minnesota; Saint Paul (MN); On-site; USD 73,892,000 - 76,746,000; Full time

Benefits offered by this job

Competitive wages

Paid holidays

Excellent retirement plans

Employee Transit Pass with free or low

Employee wellbeing program

Job summary

The University of Minnesota seeks a Parking and Transportation Operations professional to support contract administration, billing, and customer service across parking facilities on the Twin Cities campus.

Responsibilities include managing contracts, aiding the transit pass program, and coordinating with Facilities Management. The role also involves data analysis, issue resolution, and training student staff in a dynamic university environment.

Qualifications

• High School Diploma/GED and five years related experience to include project management.
• Coursework in a related field may substitute for some years of experience.
• Bachelor's degree preferred.
• Experience in fast-paced service environment and ability to balance multiple work demands.
• Knowledge of database and business application systems.
• Experience in parking programs or campus setting is a plus.
• Experience in customer service over the phone.

Responsibilities

• Contract Administration: create/transfer/cancel parking contracts and manage credentials.
• Manage finances and respond to billing questions; PCI DSS compliant payments.
• Respond to inquiries and escalate to Police when necessary.
• Document issues using Google suites and manage parking validations.
• Assist with transit pass program and payroll-related processing.
• Coordinate parking maintenance, repairs, and equipment status with facilities.
• Train and supervise student staff and coordinate cross-functional efforts.
• Support transit and climate action initiatives as part of program duties.

Education

High School Diploma/GED

Bachelor's degree

Tools

Google suites

Tririga

PARCS

Job description

The University of Minnesota seeks a Parking and Transportation Operations professional to support contract administration, billing, and customer service across parking facilities on the Twin Cities campus.

Responsibilities include managing contracts, aiding the transit pass program, and coordinating with Facilities Management. The role also involves data analysis, issue resolution, and training student staff in a dynamic university environment.