Senior Parking Attendant

University of Minnesota; Saint Paul (MN); On-site; USD 27,000 - 38,000; Part time

Benefits offered by this job

Competitive wages

Paid holidays

Professional training

Healthcare and retirement benefits

PSLF opportunity

Job summary

University of Minnesota is hiring for a part-time Civil-Service position in campus parking services. The role focuses on delivering excellent customer service, operating pay machines, collecting fees, and ensuring efficient use of parking spaces on campus in both indoor and outdoor environments.

The job emphasizes teamwork, clear communication, and adherence to university policies while handling inquiries and safeguarding equipment.

Qualifications

• Excellent communication skills and ability to follow written and oral instructions.
• Experience in customer service and handling cash transactions preferred.
• Ability to work both independently and in a team environment.

Responsibilities

• Communicate with coworkers and customers to provide positive public relations and service.
• Operate computerized cash register and collect fees and parking tickets.
• Monitor and control parking for efficient space utilization.
• Report problems to parking personnel and handle minor complaints.
• Answer questions about pay machines and explain policies and procedures.
• Demonstrate initiative and assist team members as needed.
• Work safely in interior and exterior environments within campus parking areas.
• Write and speak clearly; monitor sound/video systems as required.

Skills

Communication skills

Instruction following

Customer service

Education

High school diploma or equivalent

Job description

About the Job

The work is performed in both interior and exterior environments in University parking structures and lots.

Responsibilities

Customer Service

• Communicate and interact with co-workers, customers and others in a positive and respectful manner to provide positive public relations and customer service.
• Operate computerized cash register.
• Collect fees and parking tickets and keep them organized.
• Control parking of vehicles for best utilization of space.
• Report problems to appropriate parking personnel.
• Handle minor complaints.
• Answer questions related to automated pay machines, respond to or initiate inquiries, and explain policies and procedures.
• Demonstrate initiative and a willingness to help team members when necessary.
• Work independently as well as in a team environment.
• Respond positively to supervisor's direction and customer concerns.
• Treat others with respect and consideration.
• Write and speak clearly and effectively.
• Monitor sound/video systems proficiency with equipment.

Quality Work and Productivity

• Perform quality work in an efficient and timely manner.
• Complete all work according to established University and PTS procedures and standards.
• Offer ideas and suggestions to increase efficiency and improve services.

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

Qualifications

Minimum

• High school diploma or equivalent, with one-year retail experience in dealing with public and cash handling.
• Excellent communication skills.
• Ability to follow written and oral instructions.

Preferred

• Experience in a parking program.
• Experience at a university or a campus setting.
• Ability to process cash and credit transactions in a timely manner.
• Ability to organize information from multiple sources to correctly process parking transactions.
• Knowledge of or ability to learn computerized parking system.
• Following and communicating University policies and procedures.
• Assisting in sustaining a culture of respect and accountability.
• History of strong and positive customer service experience.

Pay and Benefits

Pay Range: $23.75 per hour; depending on education/qualifications/experience

Time Appointment: 60% Appointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost

While our salary ranges provide a framework, it is important to note that most of the time, the initial pay may not reach the maximum of the range. This approach ensures that compensation reflects the value and unique contributions of each candidate while maintaining equity within our organization. As part of our commitment to fair and equitable compensation, please be aware that the salary offered to incoming candidates will be based on their individual credentials and experience.

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About University of Minnesota

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.