Campus Operations Center Technician - Relocation to Madison

RXinsider LTD.; Madison (WI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Relocation assistance

Stock grants

Annual raises and bonuses

Comprehensive benefits

Sabbatical after 5 years

Job summary

Epic is seeking an Operations Center Technician to help maintain business continuity across its campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from the Facilities Command Center.

You will identify and respond to issues using video feeds and system data, coordinate emergency responses, and work with internal teams and emergency services to restore normal operations quickly. Relocation assistance is available to Madison, WI.

Qualifications

• Strong situational awareness and decision-making skills.
• Excellent communication and coordination abilities.
• Ability to work in a high-pressure, real-time environment.
• Experience or interest in security operations, emergency response, or related field.
• Openness to 2nd and 3rd shift, and weekend days.
• Eligible to work in the United States without visa sponsorship.
• Relocation to the Madison, WI area and relocation assistance available.
• COVID-19 vaccination.

Responsibilities

• Monitor real-time alerts and access/security systems from the Facilities Command Center.
• Identify and respond to issues using video feeds and system data.
• Coordinate emergency responses with internal teams and emergency services.
• Oversee building operations to maintain safety and uptime.

Skills

Situational awareness

Communication

Coordination

Decision making

Security operations

Job description

Epic is seeking an Operations Center Technician to help maintain business continuity across its campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from the Facilities Command Center.

You will identify and respond to issues using video feeds and system data, coordinate emergency responses, and work with internal teams and emergency services to restore normal operations quickly. Relocation assistance is available to Madison, WI.