Campus Office Assistant – Student Services

Chapman University; Orange (CA); On-site; USD 19,000 - 26,000; Full time

Job summary

Chapman University seeks a Student Title Classification Information Office Assistant to support campus operations in Orange, CA. You will communicate information accurately, assist students and staff, and help ensure FERPA‑compliant service.

No prior experience is required; you will learn office processes and use Microsoft Office (Word, Excel, Outlook, Teams). Log shifts, track packages via Notifi, and assist with ID cards.

Qualifications

• No prior experience required.
• Ability to learn and support office processes.
• Familiarity with Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Strong verbal and written communication skills.
• Ability to provide professional and courteous customer service.

Responsibilities

• Communicating accurate and timely information.
• Providing quality customer service experiences - both over the phone and, eventually, in person.
• Adhering to the FERPA.
• Logging in or arriving to shifts on time.
• Using Notifi (package tracking website) to log packages and notify students daily.
• laundry walks
• filing project and maintenance of files throughout the year
• handling the checkout of supplies and practice rooms
• using a desktop PC computer and telecommunication software
• assisting with ID card issues or ID Card printing.

Skills

Strong verbal and written comms

Ability to learn

Professional customer service

Tools

Microsoft Office Suite (Word, Excel, Outlook, Teams)

Notifi

Job description

Chapman University seeks a Student Title Classification Information Office Assistant to support campus operations in Orange, CA. You will communicate information accurately, assist students and staff, and help ensure FERPA‑compliant service.

No prior experience is required; you will learn office processes and use Microsoft Office (Word, Excel, Outlook, Teams). Log shifts, track packages via Notifi, and assist with ID cards.