Campus Network Field Technician III — Hands-on Cabling

Cornell University

Town of Ithaca (NY)

On-site

USD 38,572 - 45,460

Full time

14 days+

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Benefits offered by this job

Health care options

Tuition assistance

Vacation and holidays

Job summary

Cornell Information Technologies is seeking an experienced IT Field Services Technician III to support and deploy networking and telecommunications infrastructure across Cornell campus. This role will independently install, troubleshoot, provision equipment, and serve as a technical resource for peers and customers at multiple campus locations.

Must possess and maintain a valid NYS Driver’s License; on-call rotating schedule year-round after a three-month onboarding.

Qualifications

Associate degree and 2–4 years of relevant experience, or equivalent combination of education and experience.
Experience installing and supporting wired, wireless, and voice network equipment.
Experience working with copper and fiber-optic infrastructure, including splicing and termination.
Working knowledge of networking, telecommunications, and structured cabling standards.
Ability to implement engineering designs and technical specifications independently.
Ability to read and comprehend engineering documents and implement designs in the field.
Strong troubleshooting, communication, and customer service skills.

Responsibilities

Receive, prioritize, and complete service orders for network and telecommunications installations, repairs, moves, adds, and changes.
Independently prepare, configure, install, and provision switches, wireless access points, phones, emergency communications devices, and UPS systems.
Troubleshoot wired, wireless, and voice network issues and partner with engineering teams on resolution of more complex problems.
Pull, terminate, splice, test, and certify copper and fiber-optic cabling infrastructure.
Deploy network infrastructure supporting construction projects, building renovations, network modernization efforts, and equipment refresh initiatives.
Coordinate directly with customers, local IT support teams, contractors, and technical staff.
Maintain accurate network documentation and cable management records.
Assist in onboarding and training newer technicians.
Recommend process improvements and share technical expertise with the team.