Campus Living Leasing & Experience Specialist

The Scion Group; Atlanta (GA); On-site; USD 22,000 - 28,000; Full time

Job summary

The Scion Group is seeking an Experience Team Member for University House Midtown in Atlanta, GA. The role combines marketing, relationship building, administration, and customer service in a fast-paced student-living environment.

The ETM will adapt to a collegiate setting, delivering exceptional customer experiences and supporting community partnerships. Responsibilities include tours, engaging customers, supporting sales initiatives, assisting with social media, and coordinating maintenance

Qualifications

• Customer-centric mindset with a friendly, professional demeanor.
• Strong communication and interpersonal skills with diverse populations.
• Reliable, self-disciplined and adaptable in a fast-paced setting.
• Willingness to work during summer, holidays, and Turn periods.

Responsibilities

• Provide community and amenity tours.
• Engage with customers to drive experience and sales.
• Relay sales barriers and objections to management.
• Execute sales/engagement initiatives as outlined by management.
• Suggest local marketing opportunities and messaging.
• Assist with social media and communications to engage customers.
• Plan and promote customer experience initiatives.
• Represent the community professionally at all times.
• Maintain general knowledge of the community, policies.
• Log and retrieve customer packages.
• Open/close office, clubhouse, and amenities.
• Manage maintenance requests and follow up.
• Keep office organized and clean.
• Assist with after-hours lockout duties.

Skills

Customer service

Communication

Flexibility

Reliability

Job description

The Scion Group is seeking an Experience Team Member for University House Midtown in Atlanta, GA. The role combines marketing, relationship building, administration, and customer service in a fast-paced student-living environment.

The ETM will adapt to a collegiate setting, delivering exceptional customer experiences and supporting community partnerships. Responsibilities include tours, engaging customers, supporting sales initiatives, assisting with social media, and coordinating maintenance