Campus IT & AV Support Specialist I

The California State University; San Bernardino (CA); Hybrid; USD 51,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

CalPERS retirement

Paid holidays

Sick and vacation time

Education fee waiver

Job summary

California State University, San Bernardino is seeking an on-site IT Support Technician to assist with classroom AV systems, end-user support, and equipment maintenance. You will troubleshoot desktops, laptops, and standard software, and help manage devices across campus.

The role requires a bachelors degree in a related field and strong communication skills to work with students, faculty, and staff. Office hours are weekday with some evenings for events.

Qualifications

• General knowledge of information technology systems, applications, and networks.
• Hardware and software troubleshooting skills.
• Organizational and time management skills to plan, organize, and prioritize work.
• Ability to communicate technical information to diverse audiences.
• Ability to work independently and as part of a team.

Responsibilities

• Provide classroom AV technical support and basic maintenance.
• Serve as first point of contact for end-user technical support.
• Install and configure desktops, laptops, and software.
• Perform routine system updates and asset management.
• Assist with on-site support during campus events.

Skills

IT systems knowledge

Hardware troubleshooting

Communication skills

Team collaboration

Confidentiality

Education

Bachelors degree in related field

Tools

Microsoft Office

Job description

California State University, San Bernardino is seeking an on-site IT Support Technician to assist with classroom AV systems, end-user support, and equipment maintenance. You will troubleshoot desktops, laptops, and standard software, and help manage devices across campus.

The role requires a bachelors degree in a related field and strong communication skills to work with students, faculty, and staff. Office hours are weekday with some evenings for events.