AV Systems Specialist: Campus Tech & Event Support

San José State University; San Jose (CA); On-site; USD 64,582 - 94,078; Full time

Benefits offered by this job

Comprehensive benefits package

Professional development opportunities

Job summary

San José State University is seeking a Technology Support Specialist to innovate learning spaces. This role requires two years of AV installation and troubleshooting experience, managing complex AV systems while providing excellent customer service.

The ideal candidate will design user-centric technology environments and collaborate with vendor teams. A bachelor's degree is required. Compensation ranges from $5,787 to $8,430 monthly, with additional benefits offered.

Qualifications

• Two years of relevant AV installation and troubleshooting experience.
• Ability to communicate technical concepts to diverse audiences.
• Strong knowledge of AV system design and integration.

Responsibilities

• Provide troubleshooting, repair, and preventive maintenance for AV systems.
• Support events by configuring laptops and providing on-site tech support.
• Develop user documentation and training materials.

Skills

AV installation

Troubleshooting

Customer service

Multi-platform experience

Technical documentation

Education

Bachelor's degree in a related field

Tools

AV systems (Extron, Crestron, Q-SYS)

Windows operating system

macOS operating system

Job description

San José State University is seeking a Technology Support Specialist to innovate learning spaces. This role requires two years of AV installation and troubleshooting experience, managing complex AV systems while providing excellent customer service.

The ideal candidate will design user-centric technology environments and collaborate with vendor teams. A bachelor's degree is required. Compensation ranges from $5,787 to $8,430 monthly, with additional benefits offered.