Campus IT & Web Support Specialist I

Texas State University; San Marcos (TX); On-site; USD 44,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Generous time off

Wellness program

Professional growth

Tuition benefits

Retirement plan

Job summary

Texas State University in San Marcos seeks a System Support Specialist I to install, troubleshoot, and maintain hardware, software, and audiovisual equipment for the Anthropology Department.

You will manage inventories and websites, support classroom technologies, and coordinate services to assist faculty and staff, with standard work hours 8:00 AM - 5:00 PM, Monday through Friday. The role requires clear communication and adherence to security procedures.

Qualifications

• Familiarity with standard security procedures for computers, systems, and protected data.
• Experience with Macintosh, iOS, and Windows operating systems.
• Experience with web design.
• Ability to perform intermediate math computations.
• Experience with complex technical manuals.
• Ability to communicate technical concepts effectively.

Responsibilities

• Provide technical support to the Anthropology Department's faculty and staff.
• Install, maintain, and troubleshoot computer hardware, peripherals, and software.
• Diagnose, analyze, and resolve computer and media equipment issues.
• Manage and maintain classroom technologies databases.
• Coordinate and supervise installation, testing, and monitoring of instructional equipment and software.
• Create and update procedural documentation.
• Contribute to network design to prevent intrusion, infection, or inappropriate use.
• Train users on equipment and software usage.
• Maintain inventory of hardware, software, and licensing information.
• Coordinate services and resources to best support faculty/client needs.

Skills

Security procedures

Web design

Effective communication

Mathematics computations

Education

Associate degree

Tools

Macintosh

iOS

Windows

Qualtrics

Job description

Texas State University in San Marcos seeks a System Support Specialist I to install, troubleshoot, and maintain hardware, software, and audiovisual equipment for the Anthropology Department.

You will manage inventories and websites, support classroom technologies, and coordinate services to assist faculty and staff, with standard work hours 8:00 AM - 5:00 PM, Monday through Friday. The role requires clear communication and adherence to security procedures.