Campus Housing Operations Director

Duke University; Durham (NC); On-site; USD 61,000 - 91,000; Full time

Job summary

Duke University seeks an Associate Director of Campus Office Operations in Durham, NC. This on-site role leads Housing and Residence Life campus office operations, partners with multiple campus teams, and drives service excellence for residential students.

Responsibilities include policy development, staffing, budget oversight, and coordination of health and safety initiatives, with a focus on student success and community well-being.

Qualifications

• Master's degree in Higher Education, Student Affairs, Business Administration, Public Administration, or related field.
• Four years of progressively responsible experience in higher education administration, housing operations, personnel management, property management, student services, or related field.
• Preferred experience supervising full-time staff and student employees.
• Experience in residential housing, property management, facilities operations, or university housing administration.
• Budget management experience and understanding of financial processes within higher education.
• Experience utilizing housing management software and operational systems.

Responsibilities

• Lead Campus Housing Operations: oversee daily operations of housing and residence life offices to provide a high-quality, student-centered residential experience.
• Drive strategic partnerships with campus stakeholders to coordinate critical housing operations and initiatives.
• Lead and develop high-performing teams through recruiting, onboarding, training, and professional development.
• Support financial and administrative excellence through budgeting, forecasting, and reimbursement processes.

Job description

Duke University seeks an Associate Director of Campus Office Operations in Durham, NC. This on-site role leads Housing and Residence Life campus office operations, partners with multiple campus teams, and drives service excellence for residential students.

Responsibilities include policy development, staffing, budget oversight, and coordination of health and safety initiatives, with a focus on student success and community well-being.