Associate Director, Housing Operations & Facilities

Old Dominion University; Norfolk (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Old Dominion University in Norfolk, VA seeks an Associate Director of Housing Operations to coordinate daily housing facilities and services, ensuring clean, safe and well-maintained environments for residential students.

The role serves as a key liaison to Facilities Management, oversees a team of staff and student workers, and collaborates with Residence Life on service delivery and policy enforcement. Candidates should bring experience in budget management and facilities coordination.

Qualifications

• Must demonstrate customer service in a high-energy environment with multiple priorities.
• Excellent written and verbal communication with diverse groups.
• Experience applying organizational and leadership skills in a complex org.

Responsibilities

• Coordinate day‑to‑day operation of housing facilities and services.
• Serve as liaison to Facilities Management for maintenance, repairs, and improvements.
• Supervise staff and graduate/undergraduate student workers; collaborate with Residence Life.
• Assist budget management and long‑range planning; coordinate move‑in/move‑out and conference services.

Skills

Customer service

Communication

Leadership

Organizational skills

Education

Bachelor’s degree in related field

Master’s degree preferred

Job description

Old Dominion University in Norfolk, VA seeks an Associate Director of Housing Operations to coordinate daily housing facilities and services, ensuring clean, safe and well-maintained environments for residential students.

The role serves as a key liaison to Facilities Management, oversees a team of staff and student workers, and collaborates with Residence Life on service delivery and policy enforcement. Candidates should bring experience in budget management and facilities coordination.