Campus Front Desk Assistant - Part-Time Student Role

The Chronicle Of Higher Education, Inc.; Washington (District of Columbia); On-site; USD 24,796 - 30,307; Part time

Job summary

American University is seeking a part-time front desk receptionist for the Academic Support and Access Center. You will greet visitors, schedule student appointments, answer calls, and assist with general office tasks in a busy front office environment.

Ideal candidates will have excellent customer service, strong organizational skills, and the ability to work independently or as part of a team. A familiarity with MS Excel and Outlook is preferred.

Qualifications

• Enrolled in a full-time undergraduate program at American University.
• Must have an active Federal Work Study (FWS) Award.
• Excellent customer service and communications skills; professional and diplomatic with diverse student clientele.

Responsibilities

• Greet visitors.
• Schedule student appointments on an online calendar.
• Answer the phone and direct calls.
• Respond to inquiries regarding ASAC services.
• Scan documents and perform data entry.
• Provide general office support for the administrative, program, and ASAC staff.
• Back up the Operations Coordinator.

Skills

Customer service

Communication

Organization

Multitasking

Tech-savvy

Team player

Confidentiality

Reliability

Education

Enrolled undergraduate

Federal Work Study

Tools

MS Excel

Outlook

Job description

American University is seeking a part-time front desk receptionist for the Academic Support and Access Center. You will greet visitors, schedule student appointments, answer calls, and assist with general office tasks in a busy front office environment.

Ideal candidates will have excellent customer service, strong organizational skills, and the ability to work independently or as part of a team. A familiarity with MS Excel and Outlook is preferred.