Campus Food Court Lead - Customer Experience & Ops

Oklahoma State University

Stillwater (OK)

On-site

USD 45,000 - 57,200

Full time

14 days+

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Job summary

Oklahoma State University OSU-Stillwater is seeking an Assistant Manager to lead a high-volume food court operation and any off-site locations as needed. The role entails directing staff, improving processes, and maintaining exceptional customer service in a dynamic retail food setting.

Strong leadership, communication, and problem-solving skills are essential, along with the ability to work weekends and late hours according to operating hours. A background in food retail management is preferred.

Qualifications

High School/GED required; degree conferred by start date.
Two years of related work experience; post-secondary education may substitute.
Food safety certifications required after hire (Serve Safe/food handler).
Valid driver’s license required before hire.

Responsibilities

Lead and oversee high-volume food court operations and off-site locations.
Improve operational processes and ensure standards for franchise concepts.
Develop staff, train teams, and foster customer-service excellence.
Achieve sales goals while managing controllable costs and scheduling.
Provide strong leadership and maintain a positive, customer-focused environment.
May work weekends and late nights as dictated by hours of operation.