Campus Engagement Specialist

Ember Education; Rancho Cordova (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

San Joaquin Valley College Inc. is seeking an Engagement Coordinator to welcome students and guests, deliver exceptional service, and support front-desk operations. You will greet visitors, handle calls and messages, and assist with campus tours and admissions processes.

The role requires a high school diploma or GED plus two years of related experience, plus proficiency with Microsoft Office. Excellent organization and communication are essential in a fast-paced campus environment.

Qualifications

• Education: High school diploma or GED and two years related experience.
• Language Skills: reading/comprehension of simple instructions, writing simple correspondence, presenting information one-on-one.
• Computer Skills: Microsoft Office suite including Word, Excel, Access and Outlook.

Responsibilities

• Interact professionally with students, employees, guests, and departments; answer calls, direct inquiries, and manage check-in/out lists.
• Provide campus tours to admissions prospects and guests as assigned.
• Coordinate remote meetings for the FS department and handle payments when needed.
• Maintain cleanliness and appearance of internal meeting spaces, conference rooms, testing areas, and entrances.
• Update forms, conference schedules, and telephone extension list.
• Update admissions software with prospect information and assist prospects with EP portals and assessments.

Skills

Customer service

Communication

Adaptability

Organization

Time management

Professionalism

Integrity & ethics

Multitasking

Teamwork

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Job description

San Joaquin Valley College Inc. is seeking an Engagement Coordinator to welcome students and guests, deliver exceptional service, and support front-desk operations. You will greet visitors, handle calls and messages, and assist with campus tours and admissions processes.

The role requires a high school diploma or GED plus two years of related experience, plus proficiency with Microsoft Office. Excellent organization and communication are essential in a fast-paced campus environment.