Campus Endpoint Systems Engineer (Tier 2)

Athens State University; Alabama; On-site; USD 65,000 - 90,000; Full time

Job summary

Athens State University in Athens, Alabama seeks an Endpoint Systems Specialist to manage campus computing systems, software environments, and integrations across university platforms. You will own the software lifecycle for endpoints and collaborate with MIS on standards, while ensuring imaging, deployment, and updates align with security requirements.

You will provide Tier 2 support, coordinate hardware rollouts, track license inventory, and stay current with higher-education computing trends.

Qualifications

• Associate’s degree in computer science or related field.
• Training or equivalent experience in computer networking systems.
• Experience working in an educational setting.
• Experience with client-server architecture in a Windows domain environment.

Responsibilities

• Administer endpoint management platforms including Microsoft Intune.
• Administer software updates and patches across campus endpoints in coordination with university security standards.
• Manage and maintain integrations between desktop/endpoint systems and university platforms.
• Track and maintain campus-wide software license inventory and compliance under Director oversight.
• Implement desktop software in alignment with OIT requirements and standards established by the Director.
• Coordinate with peer technician during hardware rollouts to ensure imaging and software deployment are aligned.
• Provide Tier 2 technical support for software, systems, and integration issues per SLAs.
• Log, track, and resolve all support work through ticketing system with explicit SLA accountability.
• Support Director in planning desktop and software standards, including participation in regular procurement planning cycle.
• Research and recommend software tools and system solutions consistent with departmental scope and institutional mission.
• Evaluate hardware and software solutions for institutional use.
• Develop technical specifications for endpoint purchases.
• Coordinate procurement of desktops, laptops, peripherals, and related technology assets.
• Maintain vendor relationships and assist with quote comparison and purchasing recommendations.
• Participate in budgeting and lifecycle replacement planning.
• Remain current on relevant technologies, software trends, and best practices in higher education computing environments
• Perform other duties as assigned

Skills

Endpoint management

Education

Associate’s degree in computer science or related field

Tools

Microsoft Intune

NinjaOne

Barracuda RMM

Patch management

Job description

Athens State University in Athens, Alabama seeks an Endpoint Systems Specialist to manage campus computing systems, software environments, and integrations across university platforms. You will own the software lifecycle for endpoints and collaborate with MIS on standards, while ensuring imaging, deployment, and updates align with security requirements.

You will provide Tier 2 support, coordinate hardware rollouts, track license inventory, and stay current with higher-education computing trends.