Campus Dining Retail Manager

Colorado State University; Fort Collins (CO); On-site; USD 64,000 - 69,000; Full time

Job summary

Colorado State University invites applications for a Retail Manager overseeing Ram’s Horn Dining Center’s retail operations. You will hire and train staff, determine production quantities, enforce food safety, and ensure high-quality service to the university community.

The role requires leadership in staffing, training, and customer service excellence, with a focus on policy adherence and inventory management within a large campus dining environment.

Qualifications

• Bachelor’s degree in business or hospitality or an equivalent combination of education and progressive experience in foodservice/retail.
• Minimum 2+ years of progressive supervision/leadership in food service.
• Preferred ServSafe certification or equivalent.

Responsibilities

• Determine production quantities and adjust to meet quality standards while ensuring food safety.
• Set staffing levels based on customer demand and adjust assignments.
• Lead by example to promote excellent customer service.
• Develop and train staff on customer service initiatives.
• Hire, onboard, mentor, and assess performance of staff.

Skills

Leadership

Customer service

Food safety

Staff development

Communication

Education

Bachelor's degree in business or hospitality

HS diploma + 4+ years foodservice/retail experience

Tools

Inventory management software

Food ordering systems

Job description

Colorado State University invites applications for a Retail Manager overseeing Ram’s Horn Dining Center’s retail operations. You will hire and train staff, determine production quantities, enforce food safety, and ensure high-quality service to the university community.

The role requires leadership in staffing, training, and customer service excellence, with a focus on policy adherence and inventory management within a large campus dining environment.