Campus Dining Operations Manager: Growth & Benefits

Rochester Institute of Technology; City of Rochester (NY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Weekly meal benefits

Campus amenities access

Job summary

Rochester Institute of Technology Dining seeks a dining supervisor to lead food service operations on campus. You will help prepare, assemble, and serve diverse options while maintaining sanitation, inventory, and cash-handling standards.

This role emphasizes staff training, customer service excellence, and adherence to university values in a dynamic campus setting, with regular Mon-Fri hours and some event-based schedule adjustments.

Qualifications

• Knowledge of food service production and service techniques and standards.
• Knowledge of food sanitation and safety standards and protocols.
• Knowledge of POS systems operation and management.
• Skill in time management, organization, and multi-tasking in high volume environments.
• Ability to plan, delegate, train, and coach the work of others.

Responsibilities

• Manages the preparation, assembly, and service of various food and dining options in a professional manner.
• Assists with steaming, frying, reheating, and garnishing food displays as needed.
• Ensures food service stations are set up, stocked, and maintained
• Oversees sanitation of food service preparation facilities and equipment in compliance with applicable standards and protocols.
• Inspects equipment to ensure proper working condition
• Supervises dining operations to maintain quality customer service.
• Leads by example when greeting and welcoming students, faculty, staff, and other diners.
• Promotes a warm and hospitable atmosphere.
• Adheres to university values with every interaction
• Manages food and beverage sales.
• Ensures cash management, including sales, cash drawers, and deposits is compliant with university procedures in the department point-of-sale (POS) system
• Collaborates with team members to manage inventories, order supplies, and manage budgets and revenue
• Trains and coaches team members.
• Encourages and empowers staff to maintain positive attitudes, provide quality customer service, and uphold university values
• Other duties as assigned

Skills

Food service production

Food sanitation & safety

POS systems management

Time management

Team training & coaching

Education

Associate's degree in related field

5 years supervisory experience

Tools

POS software

Job description

Rochester Institute of Technology Dining seeks a dining supervisor to lead food service operations on campus. You will help prepare, assemble, and serve diverse options while maintaining sanitation, inventory, and cash-handling standards.

This role emphasizes staff training, customer service excellence, and adherence to university values in a dynamic campus setting, with regular Mon-Fri hours and some event-based schedule adjustments.