Student Classroom Tech Assistant - AV Support

Georgia Gwinnett College; Lawrenceville (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

Georgia Gwinnett College is seeking a Student Assistant - Classroom Technology to support classroom and conference/meeting technologies and digital signage. The role provides level 1 hardware and software support in classrooms and conference rooms, and assists with technology upgrades and equipment inventory management.

Collaboration with full-time IT staff and opportunities for professional development will enhance technical and customer service skills.

Qualifications

• Must be enrolled a minimum of 6 credits at Georgia Gwinnett College.
• Maintain good academic standing for duration of employment.
• Maintain good conduct standing with Georgia Gwinnett College during employment.
• Demonstrated ability to communicate clearly and concisely in written and verbal situations.
• Familiarity with Microsoft Word, PowerPoint, Excel and common web conferencing tools.

Responsibilities

• Respond to incidents and service requests to support hardware (primarily audio-visual) and software in spaces across campus.
• Conduct regular preventative maintenance checks of classrooms, conference rooms, and digital signage.
• Assist with organization and maintenance of equipment inventory.
• Install or repair equipment as needed.
• Support audio-visual upgrade projects.
• Collaborate with full-time Information Technology staff to troubleshoot and document technology issues.
• Participate in professional development activities designed to improve technological and customer service skills.

Skills

Communication skills

Time management

Customer service

Problem solving

Team collaboration

Lifting 25 lbs

Equipment moving

Education

Enrolled in at least 6 credits

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Zoom

Microsoft Teams

Job description

Georgia Gwinnett College is seeking a Student Assistant - Classroom Technology to support classroom and conference/meeting technologies and digital signage. The role provides level 1 hardware and software support in classrooms and conference rooms, and assists with technology upgrades and equipment inventory management.

Collaboration with full-time IT staff and opportunities for professional development will enhance technical and customer service skills.