Campus Business Office Manager Student Accounts & Compliance

Concorde Career Colleges; Rancho Cucamonga (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Tuition Waiver

Paid Time Off

Retirement Matching

Paid Parental Leave

Competitive Insurance

Pet Insurance

Health Plan Enrollment

Job summary

Concorde Career Colleges in Rancho Cucamonga, CA seeks a Business Office Manager (Student Accounts) to oversee campus student accounts receivable, collections, accounts payable, purchasing and inventory. The role ensures regulatory compliance and strong controls while supervising office staff.

The position emphasizes leadership, process improvement and exceptional student service. Qualifications include a HS diploma (or GED) with 3+ years in a business office, plus a preference for a bachelor's

Qualifications

• HS Diploma or GED (required)
• Bachelor’s degree in business related field (preferred)
• Minimum three (3) years of experience in a business office environment (required)
• Minimum of three (3) years of online higher education experience in a business office setting (preferred)
• Broad knowledge of accounts receivable, collections, inventory management, financial reporting, and/or proprietary education (preferred)

Responsibilities

• Ensure business office compliance with regulatory and internal policies, including accurate processing of collections, refunds, overages, and safeguarding of funds
• Lead student collections efforts, dedicating 60% of time to outreach and follow-up to maintain current receivables and payment plans
• Process and reconcile accounts payable, invoices, aging reports, and campus expenditures accurately and timely
• Manage campus inventory of textbooks and supplies, including physical counts and variance resolution
• Accurately process student account transactions, including credits, charges, adjustments, and exceptions
• Provide excellent customer service to students regarding accounts, transcripts, diplomas, and other requests
• Coordinate with Financial Aid to ensure proper handling of cancellations, refunds, and aid adjustments
• Support adherence to accounting standards and policies in collaboration with Campus Support Center
• Assist with campus facility operations as needed
• Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics
• Recognizes and rewards employee contributions and achievements
• Other duties as assigned

Skills

GAAP knowledge

Customer service

Communication

Problem solving

Attention to detail

Education

HS Diploma or GED

Bachelor’s degree in business

Tools

MS Office

SharePoint

Job description

Concorde Career Colleges in Rancho Cucamonga, CA seeks a Business Office Manager (Student Accounts) to oversee campus student accounts receivable, collections, accounts payable, purchasing and inventory. The role ensures regulatory compliance and strong controls while supervising office staff.

The position emphasizes leadership, process improvement and exceptional student service. Qualifications include a HS diploma (or GED) with 3+ years in a business office, plus a preference for a bachelor's