Student Accounts & Campus Operations Manager

Concorde Career Colleges; Smyrna (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Concorde Career Colleges seeks a Business Office Manager (Student Accounts) in Smyrna, GA. The role oversees campus business office operations, focusing on collections, compliance, accuracy, and student service.

Responsibilities include supervising staff, coordinating with Financial Aid, and ensuring timely processing of transactions and reporting. The manager will lead a high-performance team, manage accounts payable and receivable, and maintain professional office systems in a fast-paced

Qualifications

• Requires HS Diploma or GED; Bachelor’s degree preferred.
• Minimum 3 years in a business office environment.
• Experience in online higher education business office is preferred.

Responsibilities

• Ensure business office compliance with regulatory and internal policies, including accurate processing of collections, refunds, overages, and safeguarding of funds.
• Lead student collections efforts, dedicating 60% of time to outreach and follow-up to maintain current receivables and payment plans.
• Process and reconcile accounts payable, invoices, aging reports, and campus expenditures accurately and timely.
• Manage campus inventory of textbooks and supplies, including physical counts and variance resolution.
• Accurately process student account transactions, including credits, charges, adjustments, and exceptions.
• Provide excellent customer service to students regarding accounts, transcripts, diplomas, and other requests.
• Coordinate with Financial Aid to ensure proper handling of cancellations, refunds, and aid adjustments.
• Support adherence to accounting standards and policies in collaboration with Campus Support Center.
• Assist with campus facility operations as needed.
• Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics.
• Recognizes and rewards employee contributions and achievements.
• Other duties as assigned

Skills

Communication

GAAP knowledge

Leadership

Financial analysis

Education

HS Diploma or GED

Bachelor’s degree in business

Tools

MS Office

SharePoint

Job description

Concorde Career Colleges seeks a Business Office Manager (Student Accounts) in Smyrna, GA. The role oversees campus business office operations, focusing on collections, compliance, accuracy, and student service.

Responsibilities include supervising staff, coordinating with Financial Aid, and ensuring timely processing of transactions and reporting. The manager will lead a high-performance team, manage accounts payable and receivable, and maintain professional office systems in a fast-paced