Campus Books & Bites Retail Lead

Campus Auxiliary Services, SUNY Geneseo; Town of Geneseo (NY); Presencial; USD 24.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive health and wellness

Retirement savings with employer match

Life/Disability Insurance

Paid time off

Paid holidays

Complimentary dining on campus

Career growth opportunities

Tuition reimbursement

Descripción de la vacante

Campus Auxiliary Services at SUNY Geneseo seeks a Retail Supervisor for Books & Bites to manage daily store operations and deliver high-quality customer service on campus in Geneseo, NY.

The role oversees product selection, merchandising, POS operations, and staff supervision while ensuring sanitation and safety standards. This is a 10-month position with summers off and two scheduling options.

Formación

• High school diploma or equivalent. Associate's degree preferred, or equivalent combination of education and experience.
• Culinary and/or supervisory experience required.
• ServSafe certification preferred.

Responsabilidades

• Oversight of Books & Bites to ensure high customer satisfaction in products and experience while driving company objectives.
• Responsible for product selections, merchandising and placement.
• Create product placement and organize space to utilize the space and increase sales.
• Partner with the marketing team to develop and implement strategies that increase awareness of Books & Bites, attract customers, and drive revenue.
• Maintain monthly and annual sales targets.
• Anticipate and mitigate customer service comments or concerns.
• Maintain a safe, secure, and healthy work environment by establishing, following, and enforcing sanitation and quality of products and service standards and procedures.
• Assist in the oversight of all point-of-sale operations, including register management and reconciliation.
• Ensure an effective learning environment by coaching employees, orchestrating learning opportunities, and providing relevant, high-page feedback.
• Assist in interviewing and hiring of staff
• Manage employee performance by clearly defining job responsibilities and standards of performance, providing clear, thorough, and timely feedback
• Manage and delegate tasks to employees
• Monitor staff attendance, reviews and approves various requests and authorizes overtime and verification of timecards
• Oversee stock and inventory to ensure appropriate product levels and availability
• Communicate with other departments for Grab and Go product ordering and placement
• Responsible for daily register and safe reconciliation
• Responsible for costing out and pricing new items
• Other duties may be assigned to reach individual and organizational goals

Conocimientos

Communication

Customer service

Time management

Prioritization

Leadership

Problem solving

Business acumen

Educación

High school diploma

Associate's degree preferred

ServSafe certification preferred

Descripción del empleo

Campus Auxiliary Services at SUNY Geneseo seeks a Retail Supervisor for Books & Bites to manage daily store operations and deliver high-quality customer service on campus in Geneseo, NY.

The role oversees product selection, merchandising, POS operations, and staff supervision while ensuring sanitation and safety standards. This is a 10-month position with summers off and two scheduling options.