Campus Admissions Director for Elite Families

Crossover; Chicago (IL); On-site; USD 180,000 - 220,000; Full time

Benefits offered by this job

Full-time W2 benefits

Job summary

Alpha School is hiring for a Director of Client Relations to own the admissions journey at one campus. You will manage 20+ families at various stages, conduct tours and shadow days, and deliver admission decisions to families in person.

You will coordinate with HubSpot and SIS, using AI tools to prepare summaries and maintain pipeline health weekly. Remote work is not part of this on-site role and relocation to a listed market may be required.

Qualifications

• Minimum 3+ years in a client-facing role where the buyer was an individual or family at high value.
• Proven ownership of an admissions/enrollment journey from inquiry to commitment.
• Experience managing 7+ client relationships simultaneously in a CRM or tracking system.
• Ability to say no to an enrollment when not the right fit.
• Experience using AI tools in a client-facing workflow.

Responsibilities

• Own enrollment journey from inquiry to onboarding for one campus.
• Maintain 20+ active families with timely inquiries and daily applications.
• Lead campus tours, open houses, and shadow days for families.
• Form admit or decline decisions and communicate them to families.
• Keep HubSpot and SIS updated and report pipeline health to leadership.

Skills

Client liaison

Sales ownership

CRM management

AI tools usage

In-person presentations

Relationship building

Communication (concise)

Tools

HubSpot

SIS

CRM systems

Job description

Alpha School is hiring for a Director of Client Relations to own the admissions journey at one campus. You will manage 20+ families at various stages, conduct tours and shadow days, and deliver admission decisions to families in person.

You will coordinate with HubSpot and SIS, using AI tools to prepare summaries and maintain pipeline health weekly. Remote work is not part of this on-site role and relocation to a listed market may be required.