Campus 911 Dispatcher — Public Safety

University of Texas Southwestern Medical Center; Dallas (TX); On-site; USD 51,000 - 68,000; Full time

Job summary

UT Southwestern Medical Center is seeking 911 Communications Specialists to serve as a vital link between law enforcement and the university community, coordinating emergency responses and dispatching resources. Strong communication under pressure is essential, with opportunities for advancement within the department.

Starting salary is $50,890, with a top step at $67,527; additional shift differential pay and weekend/holiday pay are offered.

Qualifications

• 1 year of customer service or related field experience.
• Preffered associate degree or 30 credit hours in Criminal Justice or related field and completion of FEMA ICS 100/200/300/400/700.
• Licenses: Basic Texas Commission on Law Enforcement (TCOLE) Telecommunications Operator license or eligible to acquire; PST test required.

Responsibilities

• Answers emergency and non-emergency calls for service; records information and requests for police/security services.
• Dispatches field personnel according to need and priority.
• Transmits and receives radio calls via two-way radio; speak concisely and clearly.
• Coordinate and maintain communications between field units and neighboring agencies.
• Uses CAD system to enter, research, and retrieve information.
• Monitor security and alarm systems; act as a dispatcher during emergencies.

Skills

Customer service

Education

High School Diploma or equivalent

Associate's Degree or 30 credit hours in Criminal Justice or related field

FEMA ICS 100/200/300/400/700 courses

Job description

UT Southwestern Medical Center is seeking 911 Communications Specialists to serve as a vital link between law enforcement and the university community, coordinating emergency responses and dispatching resources. Strong communication under pressure is essential, with opportunities for advancement within the department.

Starting salary is $50,890, with a top step at $67,527; additional shift differential pay and weekend/holiday pay are offered.