Public Safety Dispatcher – Emergency Communications

UTN; Salt Lake City (UT); On-site; USD 21,000 - 30,000; Full time

Job summary

The University of Utah is seeking a Dispatch Specialist to provide campus-wide dispatch services using a multi-line system. You will receive and relay information to appropriate units, log incidents, and assist the public in person and by phone.

Responsibilities include coordinating with public safety and campus departments, contacting external agencies for emergencies, and maintaining security procedures. The role requires strong communication under pressure and basic computer skills.

Qualifications

• Six months related experience or equivalency (one year of education can be substituted for two years of related work experience).
• Ability to speak concisely and distinctly; handle multiple tasks and work under stressful conditions.

Responsibilities

• Answers incoming telephone calls on a multi-line telephone system.
• Disseminates pertinent information to appropriate persons by telephone or radio.
• Contacts external agencies to handle critical incidents and assists the public to assess situations.
• Determines appropriate response and relays information to units for response.
• Maintains accurate incident log to meet university requirements.
• Inputs and retrieves data from a computerized database to assist staff and the public.
• Assists in providing motorist services and directs parking and building locations on campus.
• Processes issued citations and completes related forms.

Skills

Dispatch experience

Telephone skills

Communication

Job description

The University of Utah is seeking a Dispatch Specialist to provide campus-wide dispatch services using a multi-line system. You will receive and relay information to appropriate units, log incidents, and assist the public in person and by phone.

Responsibilities include coordinating with public safety and campus departments, contacting external agencies for emergencies, and maintaining security procedures. The role requires strong communication under pressure and basic computer skills.