Emergency Dispatch & Public Safety Operator

The University of Texas at Dallas; Richardson (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

BCBS PPO Medical insurance – 100% paid for full-time employees

PPO and DHMO Dental Insurance

Vision Insurance

Long and short-term disability

Paid time off

Paid Holidays

Paid Winter Break

Job summary

The University of Texas at Dallas is seeking a Police Telecommunicator to enhance campus safety by managing emergency and non-emergency calls. The role involves using a Computer-Aided Dispatch system for efficient service delivery while maintaining effective communication in a high-pressure environment.

Qualified applicants should have a high school diploma and experience in customer service, with preference given to those holding a TCOLE Telecommunications Operator license. The position offers competitive benefits and requires rotating shifts.

Qualifications

• One year of experience in customer service or related field.
• Ability to maintain security of critical infrastructure.
• Experience in public safety or emergency communications field preferred.

Responsibilities

• Answer emergency and non-emergency calls for service.
• Dispatch field personnel based on service requests.
• Monitor and operate communication systems during emergencies.

Skills

Emergency communication skills

Customer service experience

Basic TCOLE Telecommunications Operator license

Education

High school diploma or equivalent

Associate’s degree in Criminal Justice

Job description

The University of Texas at Dallas is seeking a Police Telecommunicator to enhance campus safety by managing emergency and non-emergency calls. The role involves using a Computer-Aided Dispatch system for efficient service delivery while maintaining effective communication in a high-pressure environment.

Qualified applicants should have a high school diploma and experience in customer service, with preference given to those holding a TCOLE Telecommunications Operator license. The position offers competitive benefits and requires rotating shifts.