Campaign Strategy & Client Success Lead – Higher Ed Marketing

Liaison; Boston (MA); On-site; USD 70,000 - 110,000; Full time

Job summary

Liaison in Boston is seeking a Client Success Manager to drive strategic relationships with higher education clients and oversee multi-channel enrollment marketing campaigns. You will lead client meetings, collaborate with product and account teams, and ensure on-time project execution while optimizing client outcomes and satisfaction.

The role emphasizes data-driven decision making, contract understanding, and proactive upselling opportunities, with a focus on delivering high-quality results in

Qualifications

• Minimum 3 years in client-facing account management.
• Experience in higher education is preferred.
• Proven ability to manage multiple campaigns and deadlines.
• Strong communication and collaboration skills.

Responsibilities

• Understand client needs and develop omni-channel campaigns.
• Lead client meetings and manage expectations.
• Coordinate with internal teams to ensure on-time campaign launches.
• Oversee billing/invoicing coordination with operations.
• Maintain campaign production timelines and document progress.

Skills

Relationship management

Project management

Data-driven decision making

Client-facing

Strategic thinking

Education

Bachelor's degree

Master's degree preferred

Tools

Marketing automation platforms

Job description

Liaison in Boston is seeking a Client Success Manager to drive strategic relationships with higher education clients and oversee multi-channel enrollment marketing campaigns. You will lead client meetings, collaborate with product and account teams, and ensure on-time project execution while optimizing client outcomes and satisfaction.

The role emphasizes data-driven decision making, contract understanding, and proactive upselling opportunities, with a focus on delivering high-quality results in