Campaign Partnerships Lead – Client Success Manager

Betches Media; New York (NY); Presencial; USD 85 000 - 95 000; Tempo integral

Resumo da oferta

Betches Media is seeking a dynamic Client Success Manager to own the post‑sale lifecycle of multi‑platform campaigns across digital, social, podcast, web, newsletters, and events, ensuring on‑time delivery, high quality execution, and clear performance insights.

As the main client contact, you will lead cross‑functional collaboration with content, marketing, and production teams, deliver strategic recommendations, highlight upsell opportunities, and drive long‑term renewals through exceptional

Qualificações

• Bachelor’s Degree with 4+ years of relevant media experience.
• Excellent written and verbal communication skills.
• Relevant custom, social-first branded content management experience required.
• Excellent attention to detail; strong organization skills are required.
• Self-starter who’s able to work without constant supervision.
• Creative thinker with a solution-based mentality (you will be the main contact for clients on each campaign).
• Familiarity with digital research, media sales and campaign analytics tools.

Responsabilidades

• Own and manage the post-sale lifecycle for assigned campaigns, from kick-off to final wrap, ensuring seamless execution across all Betches Media platforms (social, video, podcasts, web, newsletters, and events).
• Serve as the primary point of contact for clients, maintaining day-to-day communication, managing expectations, and delivering exceptional service to ensure high levels of satisfaction and renewal potential.
• Collaborate cross-functionally with content, podcast, marketing, and production teams to ensure timely, high-quality delivery of all campaign assets.
• Develop and present comprehensive wrap reports, including delivery metrics, performance insights, and strategic recommendations for future campaigns.
• Proactively troubleshoot challenges and provide creative, solutions-oriented thinking to drive success for both the client and internal teams.
• Contribute to pre-sale ideation and planning for key custom campaign opportunities in partnership with the Sales, Marketing, and Creative teams.
• Build deep knowledge of client goals, industries, and campaign objectives to help drive renewals, upsells, and long-term partnership success.
• Collaborate with the sales team to refine internal processes, identify areas of improvement, and elevate the overall client experience.

Conhecimentos

Communication

Self-starter

Creative thinking

Attention to detail

Digital research

Campaign analytics tools

Formação académica

Bachelor’s Degree

Descrição da oferta de emprego

Betches Media is seeking a dynamic Client Success Manager to own the post‑sale lifecycle of multi‑platform campaigns across digital, social, podcast, web, newsletters, and events, ensuring on‑time delivery, high quality execution, and clear performance insights.

As the main client contact, you will lead cross‑functional collaboration with content, marketing, and production teams, deliver strategic recommendations, highlight upsell opportunities, and drive long‑term renewals through exceptional