Campaign Implementation & Data Specialist

United Way Of Metropolitan Dallas; Dallas (TX); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403b retirement savings plans

Life & AD&D

LTD

PTO

Parental Leave

Job summary

United Way of Dallas is seeking a Campaign Support Specialist to manage planning, configuration, deployment, and support of workplace online giving campaigns with internal stakeholders and partners.

You will rely on advanced Microsoft Excel, strong written and verbal communication, and the ability to translate technical details to non-technical users while meeting deadlines and maintaining data integrity across campaigns.

Qualifications

• Bachelor’s degree with a technology focus or equivalent combination of education and experience.
• Experience with SaaS/business applications, CRM systems, and data imports/exports.
• Advanced Excel skills for data management, reconciliation, reporting, and analysis.
• Ability to troubleshoot technical issues and communicate solutions clearly.

Responsibilities

• Plan, configure, test, and deploy workplace online giving campaigns.
• Coordinate timelines, priorities, and communications with stakeholders and partners.
• Configure giving sites within the platform per client requirements and timelines.
• Create, test, schedule, and deploy broadcast emails; ensure timely delivery.
• Format, validate, cleanse, and import data while maintaining data integrity and security.
• Reconcile online giving transactions with the CRM system and support data migration.
• Collaborate with Finance, IT, Development, and external partners to resolve issues.
• Provide technical support to donors and staff, and prepare campaign images using Photoshop.
• Maintain platform and databases; identify opportunities to improve processes.

Skills

SaaS/CRM experience

Advanced Excel

HTML/CSS

Email broadcasts

Customer service

Education

Bachelor’s degree in technology or related field

Tools

Adobe Photoshop

Job description

United Way of Dallas is seeking a Campaign Support Specialist to manage planning, configuration, deployment, and support of workplace online giving campaigns with internal stakeholders and partners.

You will rely on advanced Microsoft Excel, strong written and verbal communication, and the ability to translate technical details to non-technical users while meeting deadlines and maintaining data integrity across campaigns.