Employer Partnership Manager

United-Way-of-Metropolitan-Dallas-In; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

United Way of Dallas is seeking an Employer Partnership Manager to develop and strengthen employer partnerships for the Pathways to Work initiative, focusing on hiring, upskilling, and retention outcomes that deliver value to participating employers.

The role builds relationships with employers in high-demand industries, connects them with a skilled talent pool, and advances living wage job placements for young adults.

Qualifications

• Bachelor’s degree in business, marketing, or communications.
• 3-5 years in business development, account management, business-to-business sales or strategic partnerships.
• Experience in human resources, staffing/recruitment, and/or workforce development preferred.
• Strong written, verbal and presentation communication skills with the ability to build trust and rapport.
• Good negotiation and contract management abilities.
• Knowledge of CRM software and tracking tools.
• Proficient with Microsoft Office applications.
• Ability to work independently and execute key performance indicators.
• Proven ability to manage multiple clients and priorities simultaneously in a fast-paced environment.
• Strong organizational skills and attention to detail.

Responsibilities

• Build, lead and manage strategic partnerships with employers to identify hiring challenges and opportunities.
• Review and analyze labor market information to build and track a robust pipeline of prospective employer partners.
• Lead engagement with current and prospective employer partners, including presenting the Pathways to Work value proposition, negotiating agreements and securing commitments.
• Ensure ongoing value with committed employer partners by driving engagement, satisfaction, retention and growth.
• Track and communicate hiring metrics, placement rates, KPIs and overall program success; maintain performance dashboards and develop service scorecards for employer partners.
• Lead, coordinate and/or participate in employer partnerships networks, career fairs, information sessions and networking events.
• Lead the ongoing development and implementation of direct-hire partnerships such as Manufacturing DFW and Connect to Work NTX.
• Understand and support employer goals, challenges and needs to recommend solutions that align with their hiring objectives.
• Manage projects to ensure high service levels, consistence performance and timely completion of deliverables.
• Create and share targeted, aligned messaging and customized pitch decks across target audiences.
• Collect and share employer testimonials and endorsements written, video and social formats to highlight program impact and encourage participation.

Skills

Communication skills

Negotiation

Project management

Time management

Education

Bachelor’s degree in business, marketing, or communications

Tools

CRM software

Microsoft Office

Job description

Job Details Job Location: United Way of Dallas - Dallas, TX 75202 Primary Function

Develop, strengthen, and manage employer partnerships for United Way’s Pathways to Work initiative. This role is focused on building relationships with employer partners that lead to measurable hiring, upskilling, and retention outcomes for job seekers while delivering clear business value to participating employers.

Position Description/ Summary

The Employer Partnership Manager will support United Way’s Pathways to Work initiative by connecting employers with a skilled, qualified talent pool and advancing living wage job placements for young adults.

This role is responsible for building and deepening relationships with employers in targeted, high-demand industries and facilitating a frictionless pipeline between local workforce partners and employers to improve hiring and retention rates. The position combines program management, stakeholder engagement, business development, and talent acquisition service delivery skills to support the growth and impact of the Pathways to Work program.

The primary goal of the Employer Partnership Manager is to establish mutually beneficial, productive relationships with employers that address workforce challenges, create a more efficient and effective process to fill open jobs, and ultimately, secure better employment outcomes for qualified jobseekers.

Key Responsibilities

• Build, lead and manage strategic partnerships with employers to identify hiring challenges and opportunities, and develop solutions that meet employers’ needs and support and align with Pathways to Work strategies for advancing living wage employment outcomes.
• Review and analyze labor market information to build and track a robust pipeline of prospective employer partners
• Lead engagement with current and prospective employer partners, including presenting the Pathways to Work value proposition, negotiating agreements and securing commitments.
• Ensure ongoing value with committed employer partners by driving engagement, satisfaction, retention and growth, demonstrating progress against shared goals.
• Track and communicate hiring metrics, placement rates, KPIs and overall program success; maintain performance dashboards and develop service scorecards for employer partners
• Lead, coordinate and/or participate in employer partnerships networks, career fairs, information sessions and networking events
• Lead the ongoing development and implementation of direct-hire partnerships such as Manufacturing DFW and Connect to Work NTX
• Understand and support employer goals, challenges and needs to recommend solutions that align with their hiring objectives
• Manage projects to ensure high service levels, consistence performance and timely completion of deliverables
• Create and share targeted, aligned messaging and customized pitch decks across target audiences, including business and HR leaders, hiring managers, funders and partner organizations
• Collect and share employer testimonials and endorsements written, video and social formats to highlight program impact and encourage participation.
• Participate in cross-functional activities across UWMD that contribute to UWMD’s goals in building and sustaining a high-performance organization and coordinate with internal teams such as Marketing, Resource Development and Volunteer Engagement on activities that drive greater resources and impact for the Pathways to Work program.

QualificationsRequired Skills and Qualifications

• Bachelor’s degree in business, marketing, or communications
• 3- 5 years in business development, account management, business-to-business sales or strategic partnerships
• Experience in human resources, staffing/recruitment, and/or workforce development preferred
• Strong written, verbal and presentation communication skills with the ability to build trust and rapport
• Good negotiation and contract management abilities
• Knowledge of CRM software and tracking tools
• Proficient with Microsoft Office applications
• Ability to work independently and execute key performance indicators
• Proven ability to manage multiple clients and priorities simultaneously in a fast-paced environment
• Strong organizational skills and attention to detail

To perform the job successfully, competitive applicants should demonstrate the following competencies:

• Mission-Focused: Create real social change that leads to improving community disparities.
• Relationship-Oriented: Ability to communicate effectively to develop, grow and sustain aligned relationships. Knows how to capture and record relevant information and how to interpret and utilize the information to forge partnerships, collaborate, cultivate, grow, sustain, and strengthen internal and external relationships.
• Results-Driven: Dedicated to shared and measurable goals; creating, resourcing, scaling, and leveraging strategies and innovations for comprehensive impact. Focuses on strategic priorities and takes ownership and initiative for getting the job done.
• Champion Stewardship: Our actions, behaviors, and decisions on behalf of our donors must be transparent, meet the highest ethical standards, and align with organizational goals.