Specialist, Campaign Services

United Way of Massachusetts Bay; Boston (MA); On-site; USD 55,000 - 60,000; Full time

Job summary

United Way of Massachusetts Bay is seeking a Specialist, Campaign Services to administer electronic workplace giving campaigns and nurture investments in the region. The role is full-time and externally-facing at times, with internal collaboration across the Development team.

Located in Boston, Attleboro, or Beverly, MA, the position supports CRM evolution, working with Development Strategy, Systems and Operations. Strong relationship-building and attention to detail are essential.

Qualifications

• Experience coordinating donor campaigns and stakeholder communications.
• CRM familiarity or experience with CRM systems is a plus.
• Excellent written and verbal communication.

Responsibilities

• Administer electronic workplace giving campaigns to grow investments.
• Collaborate with Development Strategy, Systems and Operations teams.
• Support CRM transition and data integration efforts.

Skills

Relationship building

Interpersonal skills

Attention to detail

Job description

United Way of Massachusetts Bay is committed to hiring individuals who reflect the diversity of our communities.

LOCATION: Boston, Attleboro, or Beverly, MA

POSITION TITLE: Specialist, Campaign Services

DEPARTMENT: Development

REPORTS TO: Senior Director, Campaign Services

STATUS: Full time, Non-Exempt (37.5 hours per week)

SALARY RANGE: $55,000 - $60,000

The Specialist, Campaign Services will administer electronic workplace giving campaigns to help nurture and grow investments in United Way's work and increase its impact in the region. While this role is primarily internally-facing, there will be multiple touchpoints with external stakeholders in the Greater Boston business and nonprofit communities. Relationship building, interpersonal skills and attention to detail will be essential to success in this role.

The organization is in the process of evolving our Customer Relationship Management (CRM) system and this position will be a key contributor in preparing the Development department for change and supporting the adaptation to a new platform. The Specialist will contribute to building complex systems from the ground up in partnership with members of the Development Strategy, Systems, and Operations team within the Development Division.