Campaign & Client Success Coordinator

Romph & Pou Agency; Shreveport (LA); On-site; USD 42,000 - 60,000; Full time

Job summary

Romph & Pou Agency is seeking an Account Coordinator to join our on-site team in Tyler, TX. This full-time role supports the account management group with day-to-day client service and project coordination, ensuring campaigns stay on schedule and within scope.

You will organize meetings, prepare status reports, and maintain documentation while communicating with creative, media, and digital teams. Strong interpersonal and organizational skills are essential for success.

Qualifications

• Strong interpersonal skills and customer service abilities for client and team relationships.
• Clear written and verbal communication with active listening.
• Account management and client coordination to support scheduling and follow-up.
• Analytical skills to interpret basic campaign data and track performance.
• Ability to work on-site in Tyler, TX and manage multiple tasks in a fast-paced agency environment.
• Familiarity with marketing or project management software is a plus.

Responsibilities

• Support day-to-day client service and project coordination for the account management team.
• Organize client meetings, prepare status reports, and maintain campaign documentation.
• Track timelines and ensure deliverables meet scope and deadlines.
• Coordinate with internal creative, media, and digital teams to keep projects on track.
• Assist with developing presentations, estimates, and internal workflows.

Skills

Interpersonal skills

Customer service

Communication skills

Account coordination

Analytical skills

On-site Tyler TX

Office tools

Attention to detail

Organizational skills

Education

Marketing/Advertising/Communications education preferred

Tools

Microsoft Office

Google Workspace

Marketing software

Project management software

Job description

Romph & Pou Agency is seeking an Account Coordinator to join our on-site team in Tyler, TX. This full-time role supports the account management group with day-to-day client service and project coordination, ensuring campaigns stay on schedule and within scope.

You will organize meetings, prepare status reports, and maintain documentation while communicating with creative, media, and digital teams. Strong interpersonal and organizational skills are essential for success.