Account Coordinator

Romph & Pou Agency; Shreveport (LA); On-site; USD 42,000 - 60,000; Full time

Job summary

Romph & Pou Agency is seeking an Account Coordinator to join our on-site team in Tyler, TX. This full-time role supports the account management group with day-to-day client service and project coordination, ensuring campaigns stay on schedule and within scope.

You will organize meetings, prepare status reports, and maintain documentation while communicating with creative, media, and digital teams. Strong interpersonal and organizational skills are essential for success.

Qualifications

• Strong interpersonal skills and customer service abilities for client and team relationships.
• Clear written and verbal communication with active listening.
• Account management and client coordination to support scheduling and follow-up.
• Analytical skills to interpret basic campaign data and track performance.
• Ability to work on-site in Tyler, TX and manage multiple tasks in a fast-paced agency environment.
• Familiarity with marketing or project management software is a plus.

Responsibilities

• Support day-to-day client service and project coordination for the account management team.
• Organize client meetings, prepare status reports, and maintain campaign documentation.
• Track timelines and ensure deliverables meet scope and deadlines.
• Coordinate with internal creative, media, and digital teams to keep projects on track.
• Assist with developing presentations, estimates, and internal workflows.

Skills

Interpersonal skills

Customer service

Communication skills

Account coordination

Analytical skills

On-site Tyler TX

Office tools

Attention to detail

Organizational skills

Education

Marketing/Advertising/Communications education preferred

Tools

Microsoft Office

Google Workspace

Marketing software

Project management software

Job description

Company Description

Romph & Pou Agency is an integrated marketing firm that provides strategic marketing, targeted creative, effective media delivery, and rapid execution. The agency offers solutions across broadcast, direct mail, digital and social advertising, website design, optimization, and email communications. Romph & Pou focuses on combining speed with marketing expertise to help clients meet evolving business and communication goals. The team is committed to elevating marketing communications and delivering measurable results for a diverse range of clients.

Role Description

The Account Coordinator is a full-time, on-site role based in Tyler, TX, supporting the account management team in day-to-day client service and project coordination. This role assists with organizing client meetings, preparing status reports, and maintaining accurate documentation for campaigns and projects. The Account Coordinator helps manage timelines, communicates with internal creative, media, and digital teams, and ensures deliverables are completed on schedule and within scope. Responsibilities include tracking campaign performance, handling routine client requests, and helping resolve issues to maintain strong client relationships. The role also supports the development of presentations, estimates, and internal workflows that contribute to efficient and effective marketing execution.

Qualifications

• Strong interpersonal skills and customer service abilities to build positive, professional client and team relationships.


• Solid communication skills, including clear written and verbal communication and active listening.


• Account management and client coordination skills to support project organization, scheduling, and follow-up.


• Analytical skills to interpret basic campaign data, track project performance, and identify issues or opportunities.


• Ability to work on-site in Tyler, TX, manage multiple tasks, and prioritize in a fast-paced agency environment.


• Proficiency with common office and collaboration tools (e.g., Microsoft Office or Google Workspace); familiarity with marketing or project management software is a plus.


• Attention to detail, strong organizational skills, and a commitment to meeting deadlines.


• Relevant education or experience in marketing, advertising, communications, or a related field preferred.