Camas Club Guest Experience Specialist

Northern Quest; Airway Heights (WA); On-site; USD 28,000 - 42,000; Full time

Job summary

Northern Quest is seeking a Camas Club Representative to assist guests at the Player's Club desk, outlets, and gaming floor. You will manage Camas Club sign-ups, rewards, and redemptions while handling cash and card transactions with accuracy and courtesy.

The role requires a high school diploma or GED, 1 year of college preferred, and strong customer service skills. Candidates should be able to multitask in a fast-paced casino environment and maintain confidentiality of guest information.

Qualifications

• High school diploma or GED is required.
• Typing speed of at least 20 wpm preferred.
• Experience in customer service and cash handling is beneficial.

Responsibilities

• Serve guests at Player's Club desk, outlets and gaming floor with high quality service.
• Maintain accurate data entry for Camas Club memberships and rewards.
• Process cash and ticket transactions in a compliant manner.
• Assist with promotions, events, and promotions promotions visibility.
• Operate various equipment including ID scanners and printers while ensuring security.

Skills

Microsoft Office

Typing 20 wpm

Customer service

Cash handling

People skills

Communication skills

Data entry

Guest tracking software

Education

High school diploma or GED

One year of college or technical school (preferred)

Tools

ID scanners

iPad

card printers

receipt printers

laptops

Job description

Northern Quest is seeking a Camas Club Representative to assist guests at the Player's Club desk, outlets, and gaming floor. You will manage Camas Club sign-ups, rewards, and redemptions while handling cash and card transactions with accuracy and courtesy.

The role requires a high school diploma or GED, 1 year of college preferred, and strong customer service skills. Candidates should be able to multitask in a fast-paced casino environment and maintain confidentiality of guest information.