Guest Experience Host — Warm, Efficient Seating

Northern Quest; Airway Heights (WA); On-site; USD 22,000 - 30,000; Full time

Job summary

Northern Quest is seeking a friendly host/hostess to welcome guests, escort them to tables, and present menus. You will work closely with servers and bussers to ensure a smooth shift and a great guest experience.

The role requires ability to handle busy periods, maintain a positive attitude, and follow Tribal Gaming and facility policies. High school diploma or GED is required, with some experience preferred.

Qualifications

• Previous host/hostess and cashier experience preferred.
• Strong customer service and communication skills.
• Ability to stay calm and professional during busy shifts.
• Willingness to learn and follow internal controls and policies.

Responsibilities

• Greet guests, escort to tables, and present menus.
• Provide attentive, friendly service and invite guests to return.
• Coordinate with servers and bussers to maintain a smooth shift.
• Answer phones politely and manage seating rotation.
• Educate guests about daily specials and promotions.
• Maintain a clean, organized dining area and stock supplies.

Skills

Host/hostess experience

Problem-solving under pressure

Education

High School Diploma or GED

Job description

Northern Quest is seeking a friendly host/hostess to welcome guests, escort them to tables, and present menus. You will work closely with servers and bussers to ensure a smooth shift and a great guest experience.

The role requires ability to handle busy periods, maintain a positive attitude, and follow Tribal Gaming and facility policies. High school diploma or GED is required, with some experience preferred.