Calm-Under-Pressure 911 Dispatcher: Save Lives

County Emergency Communications; McMechen (WV); On-site; USD 36,000 - 52,000; Full time

Job summary

County Emergency Communications seeks an 911 Emergency Dispatcher in McMechen, WV. The role focuses on taking urgent and routine calls, verifying locations and details, and coordinating responders according to agency procedures.

Candidates must communicate calmly, type accurately, and manage information under pressure while using multiple radio and dispatch systems. Overtime and varied shifts are common in this essential public safety function.

Qualifications

• High school diploma or GED required.
• Some agencies recruit entry-level applicants or require EMS/telecommunications certifications.
• Typing accuracy and clear, calm communication are essential.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using standard questions and procedures.
• Enter incident information into computer-aided dispatch (CAD) systems.

Skills

Typing

Active listening

Clear speech

Multitasking

Information organization

Education

High school diploma or GED

Emergency communications certifications

Tools

CAD systems

Radio equipment

Telecommunications software

Job description

County Emergency Communications seeks an 911 Emergency Dispatcher in McMechen, WV. The role focuses on taking urgent and routine calls, verifying locations and details, and coordinating responders according to agency procedures.

Candidates must communicate calmly, type accurately, and manage information under pressure while using multiple radio and dispatch systems. Overtime and varied shifts are common in this essential public safety function.