911 Dispatcher: Calm, Precise Life-Saving Coordination

County Emergency Communications; Moundsville (WV); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Shift differentials

Overtime compensation

Job summary

County Emergency Communications in McMechen, WV seeks a 911 Emergency Dispatcher to connect callers with police, fire, and EMS. You may receive emergency or nonemergency calls and coordinate responders according to policy.

The role requires calm communication, accurate information gathering, and the ability to work rotating shifts, overtime, and night/weekend schedules as needed; a high school diploma and readiness for background checks are common requirements.

Qualifications

• High school diploma or GED commonly required; some agencies recruit entry-level applicants, others require experience or certifications.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Job description

County Emergency Communications in McMechen, WV seeks a 911 Emergency Dispatcher to connect callers with police, fire, and EMS. You may receive emergency or nonemergency calls and coordinate responders according to policy.

The role requires calm communication, accurate information gathering, and the ability to work rotating shifts, overtime, and night/weekend schedules as needed; a high school diploma and readiness for background checks are common requirements.