Calm-Under-Pressure 911 Dispatcher | Paid Training & Benefits

东莞群福塑胶制品有限公司; Huntsville (AL); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

Employer-paid medical insurance

Long-Term disability

Term Life Insurance

Dental coverage

Vision coverage

Retirement plan

Paid training

Holiday pay

Job summary

Huntsville-Madison County 9-1-1 seeks a Dispatcher to manage emergency calls, gather vital data, and coordinate responders. The role trains on call handling systems and protocols, with a strong emphasis on accuracy under pressure.

The team works 12‑hour shifts, including holidays, with comprehensive benefits and paid training. This waitlist helps fast‑track candidates into the training academy as openings arise.

Qualifications

• High School Diploma or GED required; must be at least 18 years old.
• Typing speed 25 wpm with 80% accuracy.
• Ability to work 6:00 a.m.–6:00 p.m. or 6:00 p.m.–6:00 a.m.
• Pass a computerized applicant test and thorough background check.
• Pass a post-job offer polygraph exam and physical examination.
• Obtain Emergency Telecommunicator Certification and Emergency Police Dispatch Certification.
• Customer service experience preferred.

Responsibilities

• Answer and analyze emergency calls via phone/text; locate and relay information.
• Coordinate transfer of photos, videos, and live streams to responders.
• Gather data for medical and fire incidents and route to proper agency.
• Process police calls with a specialized protocol and instruct callers.

Skills

High Stress Tolerance

Communication Skills

Computer Proficiency

Typing Proficiency

Integrity

Flexibility

Education

High School Diploma or GED

Job description

Huntsville-Madison County 9-1-1 seeks a Dispatcher to manage emergency calls, gather vital data, and coordinate responders. The role trains on call handling systems and protocols, with a strong emphasis on accuracy under pressure.

The team works 12‑hour shifts, including holidays, with comprehensive benefits and paid training. This waitlist helps fast‑track candidates into the training academy as openings arise.