Calm-Under-Pressure 911 Dispatcher

Emergency Telecommunicator Services; Weesatche (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

Emergency Telecommunicator Services in Weesatche, TX seeks an 911 Emergency Dispatcher to connect callers with responders and coordinate resources. You will verify locations, gather incident details, and manage multiple systems under pressure.

Ideal candidates show calm communication, accurate typing, and strong listening skills. The role may involve overnight shifts, weekends, and overtime, with agency-specific training and certification requirements.

Qualifications

• High school diploma or equivalent required.
• Typing speed and accuracy are expected.
• Good listening and communication skills required.
• Ability to organize information under pressure.
• Testing scores, experience, and training deadlines vary by agency.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, and incident details.
• Assess incident priority per agency procedures.
• Enter incident data into CAD systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update personnel as needed.
• Provide caller instructions within training limits.
• Maintain confidentiality of records.

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Information organization

Education

High school diploma

Job description

Emergency Telecommunicator Services in Weesatche, TX seeks an 911 Emergency Dispatcher to connect callers with responders and coordinate resources. You will verify locations, gather incident details, and manage multiple systems under pressure.

Ideal candidates show calm communication, accurate typing, and strong listening skills. The role may involve overnight shifts, weekends, and overtime, with agency-specific training and certification requirements.