Calm-Under-Pressure 911 Dispatcher | Emergency Response

Emergency Telecommunicator Services; Garciasville (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Job summary

Emergency Telecommunicator Services in Garciasville, TX, seeks 911 Emergency Dispatchers to connect callers with police, fire, or EMS. The role requires calm communication, precise information gathering, and multi-system coordination in a high-stress environment.

Duty locations include Garciasville, TX, with varying shifts and potential overtime. Entry-level opportunities exist, though some agencies require prior experience or certifications.

Qualifications

• High school diploma or GED commonly required for entry.
• Some agencies recruit entrylevel applicants.
• Official announcements determine required testing scores, experience, and training deadlines.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Computer proficiency

Information organization

Education

High School Diploma or GED

Job description

Emergency Telecommunicator Services in Garciasville, TX, seeks 911 Emergency Dispatchers to connect callers with police, fire, or EMS. The role requires calm communication, precise information gathering, and multi-system coordination in a high-stress environment.

Duty locations include Garciasville, TX, with varying shifts and potential overtime. Entry-level opportunities exist, though some agencies require prior experience or certifications.