Calm 911 Dispatcher — Urgent Emergency Response

Emergency Telecommunicator Services; Buckhorn (KY); On-site; USD 35,000 - 60,000; Full time

Job summary

Emergency Telecommunicator Services is seeking 911 Emergency Dispatchers in Buckhorn, KY. This role involves answering emergency calls, collecting essential information, and coordinating police, fire, or EMS resources per agency procedures.

Ideal candidates stay calm under pressure, verify locations, and manage multiple communication systems while documenting details for rapid response. Training and federal/state certifications are typical requirements.

Qualifications

• High school diploma or equivalent required.
• Some agencies recruit entry-level applicants or require prior emergency communications experience.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, and incident details.
• Assess call priority using approved questions and procedures.
• Enter incident information into dispatch systems.
• Dispatch responders and monitor radio traffic.
• Provide caller instructions within training limits.
• Maintain confidential records and data integrity.

Skills

Typing

Active listening

Clear speech

Basic computer skills

Education

High school diploma

Tools

CAD/PSAP systems

Job description

Emergency Telecommunicator Services is seeking 911 Emergency Dispatchers in Buckhorn, KY. This role involves answering emergency calls, collecting essential information, and coordinating police, fire, or EMS resources per agency procedures.

Ideal candidates stay calm under pressure, verify locations, and manage multiple communication systems while documenting details for rapid response. Training and federal/state certifications are typical requirements.