Emergency Call Taker (24/7) — Public Safety Support

Public Safety Dispatch Network; Buckhorn (KY); On-site; USD 34,000 - 46,000; Part time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network is seeking 911 Call Takers in Buckhorn, KY. The role involves taking emergency calls, confirming locations, and entering details into call-processing systems. Training will be provided, with potential for rotating shifts and overtime to ensure 24/7 coverage.

Applicants should have a high school diploma or equivalent and strong listening, typing, and verbal communication skills. Background checks and assessments are typical parts of the hiring process.

Qualifications

• High school diploma or equivalent required; dispatch experience helpful but not always necessary.
• Strong listening and typing skills are essential.
• Ability to follow structured procedures and communicate clearly.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller information.
• Enter accurate details into dispatch software and forward to appropriate team.
• Provide pre-arrival instructions when trained and certified.
• Maintain confidentiality and caller privacy.

Skills

Listening comprehension

Accurate typing

Clear verbal communication

Follow procedures

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

Public Safety Dispatch Network is seeking 911 Call Takers in Buckhorn, KY. The role involves taking emergency calls, confirming locations, and entering details into call-processing systems. Training will be provided, with potential for rotating shifts and overtime to ensure 24/7 coverage.

Applicants should have a high school diploma or equivalent and strong listening, typing, and verbal communication skills. Background checks and assessments are typical parts of the hiring process.