Calm 911 Dispatcher — Rapid Response & Critical Impact

County Emergency Communications; Chester (VA); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Résumé du poste

County Emergency Communications in North Chesterfield, VA is seeking 911 Emergency Dispatchers to connect callers with responders, gather critical data, and coordinate incident response. You will maintain calm under pressure, document details, and operate multiple communication systems.

Applicants typically hold a high school diploma, are proficient typists, and can work rotating shifts including nights and weekends. Training and certification requirements vary by agency.

Qualifications

• High school diploma or GED commonly required.
• Typing speed and accuracy are important for rapid data entry.
• Clear speech and calm communication are essential for effective dispatching.

Responsabilités

• Answer emergency and non-emergency calls within the service area.
• Confirm addresses, callback numbers, and incident details.
• Assess call priority using approved questions and procedures.
• Enter incident information into CAD systems.
• Dispatch responders as assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide caller instructions within training limits.
• Maintain accurate records and protect confidential information.

Connaissances

Active listening

Typing

Clear speech

Organizational skills

Formation

High school diploma or GED

Outils

CAD systems

Description du poste

County Emergency Communications in North Chesterfield, VA is seeking 911 Emergency Dispatchers to connect callers with responders, gather critical data, and coordinate incident response. You will maintain calm under pressure, document details, and operate multiple communication systems.

Applicants typically hold a high school diploma, are proficient typists, and can work rotating shifts including nights and weekends. Training and certification requirements vary by agency.