Calm 911 Dispatcher – Critical Emergency Communications

County Emergency Communications; Stephens City (VA); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Zusammenfassung

County Emergency Communications in Gore, VA seeks a detail-oriented 911 Dispatcher to route emergency calls and coordinate responders. Responsibilities include confirming locations, prioritizing incidents, and entering data into dispatch systems while maintaining calm under pressure.

Applicants should have a high school diploma or GED, strong typing and listening abilities, and basic computer skills. The role may involve overnight and weekend shifts, with agency-specific testing and training

Qualifikationen

• High school diploma or GED is commonly required; testing scores, experience, and training deadlines vary by agency.
• Typing speed and accuracy are often evaluated during the hiring process.
• Strong listening, communication, and data-entry skills are essential for fast, accurate information handling.

Aufgaben

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide caller instructions within training/certification limits.
• Maintain accurate records and protect confidential information.

Kenntnisse

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Ausbildung

High school diploma or GED

Jobbeschreibung

County Emergency Communications in Gore, VA seeks a detail-oriented 911 Dispatcher to route emergency calls and coordinate responders. Responsibilities include confirming locations, prioritizing incidents, and entering data into dispatch systems while maintaining calm under pressure.

Applicants should have a high school diploma or GED, strong typing and listening abilities, and basic computer skills. The role may involve overnight and weekend shifts, with agency-specific testing and training