Calm 911 Dispatcher: Coordinate Responders & Save Lives

911 Emergency Communications; Belton (SC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

911 Emergency Communications is seeking an Emergency Dispatcher in Belton, SC. The role involves handling emergency and nonemergency calls, confirming locations, and coordinating responders according to agency procedures.

A calm demeanor and accuracy are essential in a high-stress environment. Applicants typically need a high school diploma or GED, with some agencies requiring prior emergency communications experience or certifications.

Qualifications

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants; others require experience or certifications.
• Typing accuracy, active listening, clear speech, and basic computer proficiency are useful skills.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures and questions.
• Enter incident information into dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide approved caller instructions within training limits.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Computer proficiency

Information organization

Education

High school diploma or GED

Job description

911 Emergency Communications is seeking an Emergency Dispatcher in Belton, SC. The role involves handling emergency and nonemergency calls, confirming locations, and coordinating responders according to agency procedures.

A calm demeanor and accuracy are essential in a high-stress environment. Applicants typically need a high school diploma or GED, with some agencies requiring prior emergency communications experience or certifications.