911 Emergency Dispatcher — Calm, Critical-Call Specialist

County Emergency Communications; Pendleton (SC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

County Emergency Communications in Pendleton, SC is seeking qualified 911 Emergency Dispatchers. You will handle emergency and nonemergency calls, verify locations and details, and coordinate responders using radio and dispatch systems.

Ideal candidates have strong typing, active listening, and calm communication under pressure. Shift work and overtime may apply, with certification requirements and background checks typical for public-safety roles.

Qualifications

• High school diploma or GED required or preferred.
• Accurate typing, active listening, and clear, concise communication.
• Ability to organize information under pressure and follow procedures.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update personnel as situations change.

Skills

Typing

Active listening

Clear speech

Computer basics

Info organization

Education

High school diploma

Tools

CAD systems

Job description

County Emergency Communications in Pendleton, SC is seeking qualified 911 Emergency Dispatchers. You will handle emergency and nonemergency calls, verify locations and details, and coordinate responders using radio and dispatch systems.

Ideal candidates have strong typing, active listening, and calm communication under pressure. Shift work and overtime may apply, with certification requirements and background checks typical for public-safety roles.