911 Emergency Dispatcher — Calm, High‑Impact Call Coordinator

County Emergency Communications; Loris (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

County Emergency Communications in Loris, SC seeks qualified 911 Emergency Dispatchers to connect callers with public safety responders. Duties include handling emergency and nonemergency calls and coordinating incident details according to procedures.

Applicants should demonstrate calm communication, accuracy, and the ability to manage multiple systems. Training and testing requirements vary by agency and position.

Qualifications

• High school diploma or equivalent required.
• Experience in emergency communications may be required by some agencies.
• Testing scores, experience, and training deadlines are set by the official vacancy announcement.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details and safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into CAD systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within training and certification.
• Maintain accurate records and protect confidential information.

Skills

Typing accuracy

Active listening

Clear speech

Computer proficiency

Information organization

Education

High school diploma or equivalent

Tools

CAD/Computer-aided dispatch

Job description

County Emergency Communications in Loris, SC seeks qualified 911 Emergency Dispatchers to connect callers with public safety responders. Duties include handling emergency and nonemergency calls and coordinating incident details according to procedures.

Applicants should demonstrate calm communication, accuracy, and the ability to manage multiple systems. Training and testing requirements vary by agency and position.