Calm 911 Dispatcher: Rapid Emergency Coordination

County Emergency Communications; Purcell (MO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications in Purcell, MO is seeking 911 Emergency Dispatchers to connect callers with responders and coordinate resources. The role involves handling emergency and nonemergency calls, confirming locations, and relaying information across multiple systems.

Applicants should have a high school diploma or equivalent, with testing and training specifics determined by the agency. Overtime and rotating schedules are common in this 24/7 environment.

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Some agencies recruit entry-level applicants, while others require previous emergency communications experience or current certifications.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Job description

County Emergency Communications in Purcell, MO is seeking 911 Emergency Dispatchers to connect callers with responders and coordinate resources. The role involves handling emergency and nonemergency calls, confirming locations, and relaying information across multiple systems.

Applicants should have a high school diploma or equivalent, with testing and training specifics determined by the agency. Overtime and rotating schedules are common in this 24/7 environment.