Call Center Sales Representative

CLEAR VIEW ROOFING AND CONSTRUCTION; Burbank (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

CLEAR VIEW ROOFING AND CONSTRUCTION in Burbank, CA seeks a Call Center Sales Representative to engage customers via outbound and inbound calls, qualify leads, and schedule appointments. You will maintain accurate databases and support CRM processes.

You will use MarketSharp and SalesLeap to manage interactions, support data-entry, and contribute to customer satisfaction and sales growth.

Qualifications

• 1+ years of experience in sales.
• High School Diploma or equivalent.
• Familiarity with CRM systems.
• Strong sales techniques and communication skills.
• Active listening and effective time management.
• Problem-solving and persuasion abilities.
• Accuracy in data entry and teamwork skills.

Responsibilities

• Make outbound calls and answer inbound calls to engage customers.
• Qualify leads and make appointments to drive sales opportunities.
• Maintain and update customer databases accurately.
• Handle customer complaints to ensure satisfaction and retention.
• Utilize MarketSharp and SalesLeap CRM software for customer relationship management.

Skills

Sales experience

CRM familiarity

Communication skills

Lead qualification

Data entry accuracy

Time management

Education

High School Diploma or equivalent

Tools

MarketSharp

SalesLeap

Job description

Job Description

Job Description

The Call Center Sales Representative plays a key role in engaging with customers through outbound and inbound calls, focusing on lead qualification and appointment setting while ensuring customer satisfaction. Working within a small team of 1-5 members, this position utilizes sales tools such as MarketSharp and SalesLeap to manage customer interactions efficiently and support database management.

** Responsibilities**

• Make outbound calls and answer inbound calls to engage customers
• Qualify leads and make appointments to drive sales opportunities
• Maintain and update customer databases accurately
• Handle customer complaints to ensure satisfaction and retention
• Utilize MarketSharp and SalesLeap CRM software for customer relationship management

Preferred Qualifications

• 1+ years of experience in sales
• High School Diploma or equivalent
• Familiarity with Customer Relationship Management (CRM) systems
• Strong sales techniques and communication skills
• Active listening and effective time management
• Problem-solving and persuasion abilities
• Accuracy in data entry and teamwork skills